Posta Uganda is the national postal service provider, operating through over 300 post offices and managing more than 70,000 active mailboxes in 30 major cities and towns across Uganda. Committed to excellence, Posta Uganda offers a comprehensive range of services, including mail and parcel delivery, express courier services, local and international money transfers, and access to essential e-government services. The organization’s goal is to deliver accessible, reliable, and affordable solutions that connect people and businesses, ensuring seamless communication and logistics across the nation.
History
Established in 1951, Posta Uganda has played a pivotal role in communication throughout Uganda’s history. From its origins as a traditional postal service provider, the organization has evolved into a modern, multifaceted institution that caters to the dynamic needs of a growing population. Over the decades, Posta Uganda has expanded its network and embraced innovation, introducing new services such as the E-Postal Address, which allows customers to manage their mail online. Despite these advancements, the organization remains steadfast in its mission to connect communities and facilitate communication both within Uganda and beyond its borders.
Beyond traditional postal services, Posta Uganda has embraced modern innovations, offering digital solutions such as E-Postal Addresses and online tracking services, making it easier for individuals and businesses to manage their mailing needs. The organization is also a hub for various e-government services, connecting citizens with essential government functions efficiently and conveniently. With a commitment to accessibility, Posta Uganda operates an extensive network of post offices across the country, making it a trusted partner for communities, businesses, and government institutions alike. Whether you’re sending a simple letter or a critical package, Posta Uganda is dedicated to delivering with speed, security, and reliability.
With a rich history dating back to 1951, Posta Uganda has evolved to become a crucial player in the communication and logistics sectors, ensuring the reliable delivery of letters, parcels, and packages both domestically and internationally.
Vision & Mission
At Posta Uganda, we are driven by a clear purpose and guided by our core values. Our mission and vision reflect our commitment to serving you with excellence and innovation. As you explore this page, you’ll learn more about the principles that shape our work and the goals that inspire us to connect people and businesses across Uganda and beyond.
Vision Statement
“To be the leading provider of postal and related services in Uganda recognized for excellence in customer service, innovation, and contribution to national development.”
Mission Statement
“To provide accessible, affordable, and reliable postal services that meet the needs of our customers and contribute to the social and economic development of Uganda.”
Core Values
- Customer Care
- Team Work
- Professionalism
- Integrity
Goals
- To improve the corporate image and increase customer satisfaction.
- To commercialize the company by building capacity to generate profits and be relevant in the marketplace.
- To provide universal postal services in line with national requirements on the one hand, and economic viability on the other.
Post Office Locations
With more than 300 post offices spread across Uganda, Posta Uganda ensures that its services are easily accessible regardless of location. From the bustling streets of Kampala to rural towns and quieter areas, Posta Uganda’s wide-reaching network makes it convenient for customers to send and receive mail, and parcels, and access other essential services. Find your nearest location and experience the convenience of Uganda’s national postal service.
Governance and Structure
Posta Uganda operates as a government-owned entity, with shares primarily held by the Ministry of Finance. Despite undergoing numerous transformations, it remains a public institution, not privatized. The organization is mandated to regulate postal services in alignment with national policies, ensuring economic viability while fulfilling its public service role.
Sulaiman Kirunda. Under his leadership, the Board provides strategic guidance and oversight, ensuring that Posta Uganda remains focused on its mission and continues to serve the needs of Ugandans effectively. With a strong commitment to excellence, the Board supports the growth and development of our services across the country.
Board Chairman
Mr. Balyejjusa Sulaiman Kirunda is the Chairman of the Board of Directors at Posta Uganda. He provides strategic leadership and ensures that the organization remains aligned with its goals and mission.
Balyejjusa Sulaiman Kirunda: BOARD CHAIRMAN
Hon. Benny Namugwanya Bugembe: BOARD MEMBER
Niyitegeka Micheal: BOARD MEMBER
Masika Sedress Kalengyo: BOARD MEMBER
Rwakimari Beatrice BOARD MEMBER
Kashillingi Hussein Rugaba: BOARD MEMBER
James Arinaitwe: MANAGING DIRECTOR
Posta Uganda Services Overview
Posta Uganda offers a comprehensive range of services tailored to meet the needs of individuals, businesses, and government institutions. These services ensure reliable communication, delivery, and logistics solutions throughout Uganda and internationally.
Easy Mail Service
Easy Mail is a subscription-based service that provides unlimited mail delivery for the duration of the subscription, typically one year. Clients receive all their mail without incurring additional charges during the subscription period.
EMS – Your Reliable Express Mail Service
EMS (Express Mail Service) is an international postal service for sending documents and merchandise, connecting over 180 countries and territories. As a priority service, EMS guarantees faster delivery compared to standard postal services and provides extensive last-mile coverage through Post Office counters worldwide. EMS Features: – Pre-paid and post-paid contract options. – Same-day delivery within Kampala and 48-hour delivery across Uganda. – Track and Trace for international deliveries and proof of delivery for domestic mail. – Free pick-up for business customers and automatic insurance for all EMS items. EMS Service Packages: – Contractual Service Package: Designed for bulk mail customers, includes a monthly billing agreement, special rates, and free pick-up. – The ‘M’-Bag Service Package: Provides secure, locked bags for bulk mail deliveries. – On-Demand Service Package: Available without a contract; simply pay and send your items from any EMS office.
EMS Boxes for Secure Mailing
EMS Boxes offer secure packaging for mail items, protecting them from damage during transit. These boxes come with a secure seal and are available for both EMS and standard Posta Uganda services.
Enquiry Fees for Postal Address Information
Posta Uganda allows authorized state agencies and other entities to search for postal address details. This service enables access to specific mailbox information upon request.
EURO GIRO – Connecting You to the World
EURO GIRO is a global electronic funds transfer network connecting postal and financial organizations. It bridges digital and physical transactions, facilitating international remittances and other financial services.
Key Sales
Each rented mailbox comes with a lock and key for secure mail access. Additional keys can be requested by submitting an application and paying the necessary fees.
Postage Prepaid / Bulk Mail Services
Domestic Mail: Posta Uganda delivers parcels, letters, postcards, newspapers, and more within Uganda through its vast Post Office network. This service is reliable and cost-effective, promoting communication across the country. International Mail: Posta Uganda offers dependable and affordable international mail services for sending and receiving items worldwide. This service covers packages, letters, and more, including purchases from online stores like Amazon and eBay. Direct Mail: A marketing tool where businesses send promotional materials to consumers or clients. It is ideal for mass mail campaigns. Bulk Mail: This service caters to clients sending large quantities of mail items. Bulk mail enjoys discounted rates, and postage is calculated based on the total number of items being sent.
Posta Parcel
Posta Parcel allows individuals or organizations to send large packages domestically or internationally, with a maximum parcel weight of 30 kg. For international parcels, the size limits are: – Length: up to 105 cm.- Girth: up to 140 cm (measured around other dimensions). – Cylindrical parcels: 105 cm in length and 140 cm in circumference.
Private Mail Bag
A Private Mail Bag is a secure mail service for businesses or individuals requiring centralized mail delivery. Unlike a P.O. Box, mail is delivered directly to the bag, which is locked and dispatched to the recipient.
School Post
A special mailing service designed for teachers and students. The service uses unique envelopes without postage stamps, facilitating school-to-school correspondence.
Posta Uganda’s Real Estate Portfolio
Posta Uganda manages a diverse real estate portfolio, including land and buildings across Uganda. These properties, located in prime areas, are available for rent by government ministries, NGOs, SMEs, and private companies. Posta Uganda is currently redeveloping its properties to meet modern standards with state-of-the-art facilities.
Stamps and Philately
Postage stamps are used to signify payment for mail services. Clients can buy stamps in bulk for future use. Posta Uganda offers four types of stamps: – Definitive Stamps: Regular stamps used for daily postage. – Commemorative Stamps: Designed to commemorate important events or personalities, often printed in limited quantities. – Thematic Stamps: Issued based on specific themes. – Provisional Stamps: Temporary stamps issued in special circumstances, often with surcharges or overprints. Philately, the study and collection of stamps, is a popular hobby, with some rare stamps being highly valuable.
Virtual Boxes
A Virtual Box Address is an electronic postal address linked to a Post Office of your choice. Unlike physical P.O. Boxes, Virtual Boxes are managed online, providing SMS and email notifications for incoming and outgoing mail. Customers can monitor their mail transactions and use the digital address for online purchases, both domestic and international.
Source: http://www.ugapost.co.ug